Senior Project Manager

Description and Requirements \"At BMC trust is not just a word
- it's a way of life\" Description And Requirements CareerArc Code CA-PF Hybrid BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage. BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage. Professional Services plays a critical role in helping customers realize the value of their BMC investments through successful implementation, modernization, migration, and transformation programs. Our team partners with customers to deliver measurable business outcomes while ensuring successful adoption of BMC solutions and best practices. Role Overview The Project Manager is responsible for leading complex customer engagements focused on Mainframe and Control-M modernization and Saas migrations. This role serves as the primary customer‑facing delivery leader, partnering with executive sponsors, technical stakeholders, consultants, architects, and cross‑functional teams to ensure projects are delivered successfully and customers achieve their desired business outcomes. The ideal candidate combines strong project and program management capabilities with experience in enterprise infrastructure, mainframe technologies, workload automation, and digital transformation initiatives. Responsibilities
* Lead end-to-end delivery of Mainframe and Control-M modernization and Saas migrations projects.
* Act as the primary customer‑facing project leader, providing exceptional project governance and stakeholder management at executive, business, and technical levels.
* Develop and manage project plans, schedules, milestones, budgets, resource requirements, communication plans, and governance frameworks.
* Ensure successful project execution by coordinating cross‑functional teams across Professional Services, Sales, Customer Success Management, Support, Product Management, Engineering, and customer organizations.
* Drive project governance through regular status reporting, steering committee meetings, risk reviews, executive briefings, and customer workshops.
* Identify, manage, and mitigate project risks, issues, dependencies, and scope changes while ensuring alignment to business objectives.
* Manage customer expectations regarding project scope, deliverables, timelines, risks, and business outcomes.
* Coordinate deployment readiness, testing, knowledge transfer, and transition‑to‑support activities to ensure successful project completion.
* Track project financial performance, forecasts, change requests, and resource utilization.
* Drive customer satisfaction and successful realization of business value throughout the engagement lifecycle.
* Promote delivery excellence, continuous improvement, and adoption of Professional Services best practices.
* As a BMC employee, leverage opportunities to participate in global initiatives, expand your expertise, and help drive innovation across the organization.
* Excellent communication skills (verbal and written) with strong customer‑facing and stakeholder management abilities.
* Fluent English and Spanish language skills are required. French language proficiency is a strong plus.
* Proven project management, leadership, consulting, analytical, organizational, and time management skills with the ability to successfully manage multiple concurrent projects.
* Demonstrated experience managing large and complex enterprise accounts while interacting with senior IT and business executives.
* Strong experience leading cross‑functional teams and aligning stakeholders across Professional Services, Sales, Customer Success Management, Support, Product Management, Engineering.
* Proven experience facilitating executive governance meetings, steering committees, workshops, and strategic planning sessions.
* Ability to manage project scope, schedules, budgets, resources, risks, and dependencies while maintaining customer satisfaction.
* Strong problem‑solving skills with a proactive and customer‑centric approach to delivery.
* Ability to learn and effectively utilize BMC delivery tools, methodologies, and emerging technologies.
* Experience working within global, geographically distributed, and multicultural teams. Preferred Qualifications
* 8+ years of project or program management experience delivering enterprise software, infrastructure, automat