Healthcare Csr Lead — On-Site Support
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Sharecare is seeking a on-site Customer Service/Help Desk professional for a full-time role at a medical facility in Little Rock, AR.
¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto?
Descúbralo a continuación.You will handle escalated member concerns, respond to inquiries by phone, chat, email, or fax, and provide timely resolutions while supporting the Customer Service Team.
xqysrnhYou will work with the Customer Service Manager to identify training opportunities, analyze escalations for root causes, and assist with inbound calls and outbound campaigns.
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