Remote Networking Support Engineer
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NTT DATA is seeking an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support and incident resolution for clients.
The role emphasizes pre-emptive service and adherence to SLAs, with focus on network-related incidents and knowledge articles.You will work remotely, coordinate with clients and internal teams to diagnose issues, perform maintenance, and ensure accurate documentation of CIs and service records, contributing to ongoing improvements
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