Chief Of Staff To Chief Operating Officer
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Join our Movement and Champion Restaurant Culture ðAt TheFork we believe that the best things in life happen around the table.
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As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants.
Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.
If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Ð Discover life at TheForkWhat you will do: As a Chief of Staff you would be the right-hand person to our Chief Operating Officer (COO), and their direct management team.
Your main mission would be to deeply understand what's happening across the company, assess the impact on our global Operations organization, and to help the COO make the most efficient decisions for Operations at a global level.
You will be part of an amazing high performing team.
The position is based in Barcelona, operating globally and may require some travel. Be the Right Hand to the Chief Operating Officer (COO)
- Global Operations
- Act as a trusted advisor and strategic thought partner, providing bottom-up insights and proactive advice to help guide decision-making. Ensure the COO is fully prepared for meetings with the Executive Leadership Team (ELT) and other key stakeholders, with detailed agendas, supporting materials, and actionable follow-ups. Manage communication flow: Triage inbound communication to ensure the COO's time is focused on strategic priorities. Prepare and deliver outbound communication on behalf of the COO.
Provide real-time access to critical reports, dashboards, and risk assessments, alerting the COO to emerging opportunities or challenges. Ensure smooth communication both bottom-up and top-down, with a solid understanding of our B2B and B2C business, so that decisions and action points are communicated clearly and simply, avoiding unnecessary complexity. Facilitate and Coordinate for the COO's Leadership team
- Act as the central facilitator and coordinator for the direct reports to ensure efficient collaboration and alignment with company strategy. Optimize communication flow: Cascade key company strategies and updates across the team. Ensure smooth communication between the team and other departments. Organize and coordinate functional meetings, ensuring they are productive and aligned with organizational goals. Serve as an external advisor to direct reports, providing guidance and support on critical matters.
preferably in a tech companyYou are a business consultant with strong business acumen, a cross-functional mindset, and a strategic approach. You possess excellent analytical skills, with confidence in handling numbers and complex information. You are a people-oriented professional with strong interpersonal and diplomatic skills, capable of building trust and collaborating effectively with the management team. Your verbal and written communication skills are exceptional. You are a highly organized project manager, detail-oriented, deadline-driven, and able to stay calm and adaptable under pressure or in dynamic environments. You approach challenges with a problem-solving mindset. Fluency in English and Spanish is essential, along with proficiency in at least one additional European language (Italian, French, etc.).
What we offer
you:ð An awesome team ð A permanent contract Flexible working environment (Up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)ð Competitive fixed salary and bonus ð Lunch vouchers available for each working day (because yes, we like to try our best restaurants) ð International teams and a multicultural environment spanning 10 offices across EuropeðHighly inclusive working environment ð Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc ð Continuous learning and development programsð Free access to the Calm app to help you build resilience wherever you are in your mental health journeyðDedicated parental leave and caregiver leave policies (12 weeks fully paid) A program dedicated to helping you have the best work/life balance ð Health insurance fully covered by the company ðð1?2 Life & Disability Insurance at no cost to the employeeð Amazing offices with dining, a coffee point on each floor, and leisure area ð Team building events We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone
- regardless of ability, age, socio-econ