Italian Speaking Customer Service Agent For Avis

Italian Speaking Customer Service Agent For AvisAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations.
We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic global outsourcing sector.
Job OverviewWe are currently sourcing candidates for an Italian Speaking Customer Service Agent For Avis position in Greece, a unique role within the fast-paced travel industry.
This is the perfect chance to kickstart your career by providing exceptional support to international travelers while enjoying the Mediterranean lifestyle in one of the world's most sought-after destinations.

Key Responsibilities
Deliver world-class assistance to Avis customers regarding vehicle rentals and travel logisticsManage reservation inquiries, modifications, and cancellations with high professional standardsResolve customer concerns efficiently to ensure a seamless travel experience for every clientMaintain detailed records of customer interactions within the travel industry CRM systemsCollaborate with international team members to uphold the premium brand image of AvisProvide expert guidance on travel insurance, vehicle categories, and service packagesContribute to the continuous improvement of service protocols to enhance customer satisfactionRequirementsNative or fluent Italian (spoken and written) is mandatory for this roleValid EU passport or a valid Greek work permitProven experience in customer service or the travel industry is highly preferredStrong digital literacy and ability to navigate multiple software platforms simultaneouslyExceptional communication skills with a focus on empathy and problem-solvingA passion for travel and a commitment to delivering high-quality serviceBenefitsWhat

We Offer
Competitive monthly salary plus 2 extra salaries per year (13th and 14th salary)Monthly Performance Bonus tailored for high-achieving customer service professionalsFully paid relocation package, including flight tickets, airport transfer, and initial hotel accommodationComprehensive, fully paid training provided by industry expertsFull private health insurance coverageAn opportunity to join a diverse, multicultural team in a rapidly growing companyAnd much more, including career progression opportunities within the travel sectorLife in GreeceEmbarking on one of the many available jobs in Greece means embracing a life of sunshine, history, and unparalleled culture.
As an Italian Speaking Customer Service Agent For Avis, you will discover that Greece offers a perfect balance between a vibrant professional environment and a relaxed, Mediterranean pace of life, making it a dream destination for international workers.
Beyond the professional benefits, relocating to Greece provides an incredible quality of life, ranging from its world-renowned culinary scene to its stunning coastal landscapes.
We handle the logistical complexities of your move so you can focus on enjoying your time in Greece, a country that truly offers a unique blend of ancient charm and modern convenience for everyone who moves here.
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