Senior Help Desk Technician Ii — Itil-Centric Support Lead
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Contact Government Services (CGS) is hiring a Senior Help Desk Technician II to provide advanced end-user support, manage accounts, and perform ITIL-aligned incident logging and reporting in a government contracting environment.You will install software/hardware, administer user accounts, prepare proactive reports, and train staff while coordinating with cross-functional teams to maintain inventories and support meeting rooms and AV/IT systems.
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