Strategic Travel Tech Customer Success Leader
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HBX Group's Civitfun unit is seeking a proactive Customer Success Specialist to manage a portfolio of strategic clients, including enterprise and high-value accounts. You will build strong relationships, drive product adoption, and maximize retention and revenue growth.
You will work as a trusted advisor, ensuring customers achieve maximum value from Civitfun's solutions, collaborating with Product, Sales and Support to identify growth opportunities, and acting as an escalation point when needed.
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