Remote Revenue-Driven Customer Success Manager
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Smartness is seeking a Customer Success Manager to drive revenue growth by maximizing value customers gain from our hospitality SaaS. You will focus on retention, expansion, upselling, and cross-selling while hitting ambitious targets.
The role requires leadership in adoption, training, and regular strategic reviews with clients. You will collaborate with Sales and Product teams to optimize the customer journey, manage a busy set of interactions, and continuously improve CS processes using
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