Senior Francophone On-Site Technical Support Engineer

Hace 14 horas

Sevilla, España Sector Alarm France Jornada completa

Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM to join our global support team.
You will handle high?level technical inquiries, perform advanced troubleshooting, and collaborate with developers to reproduce issues and craft lasting solutions.You will work remotely within a global team, engaging with customers to resolve incidents while meeting SLA targets and providing proactive reporting.
Excellent communication and security domain knowledge are essential.
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