Account Manager Polish And International Markets
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Experteer Overview In this role you will manage and grow key client relationships across Poland and global markets, focusing on upsell opportunities and renewal risk management.
You will collaborate with sales, product, and support teams to deliver tailored strategies for mid and enterprise clients, ensuring high satisfaction and long-term partnerships.
You'll own portfolio tracking, provide proactive feedback, and promote new products to existing customers.
This is a fast-paced, ownership-driven environment where your proactive problem-solving and cross-functional influence drive growth.
Compensaciones / Beneficios
• Maintain ongoing contact with existing clients to understand needs and craft personalized upsell plans
• Provide after-sales support, cross-selling, upselling, churn management and sustain trustful relationships
• Develop relationships with mid and enterprise customers through regular, proactive communication and improvement plans
• Manage your own customer portfolio, keep client data updated daily, and build status tracking reports
• Ensure prompt, accurate responses to client inquiries with personalized feedback
• Promote and explain new products/services to current customers
• Collaborate closely with sales, product, and customer support teams as the main point of contact to relay feedback Responsabilidades
• Polish and English professional proficiency
• Experience with sales targets; Customer Success/Satisfaction backgrounds valued
• Customer-centric mindset with problem-solving attitude and roadblock removal
• Ambitious, self-motivated with ownership mindset; ability to implement new strategies
• Team player, energetic, positive, organized, proactive Requisitos principales
• Alan as private health insurance
• High growth, multicultural environment
• Wellhub gym and activities
• Cobee expenses management
• Language classes
• Breakfast in the office and organic fruit
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