Concierge Supervisor: Lead Guest Experiences
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Placements24 is recruiting a Concierge Supervisor for a charming hotel in Queenstown, Eastern Cape.
You will lead the guest services team, manage the concierge desk, and ensure seamless arrangements for tours, transport, and dining.
Your local knowledge will help deliver personalized guest experiences.
You will oversee reservations, mentor staff, and uphold exceptional service standards, including handling guest inquiries and follow-ups while maintaining a detailed knowledge of the area.
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