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Senior BMC Helix Consultant / BMC Remedy DeveloperNueva oportunidad IT - Incorporación urgente
Buscamos un/a Senior BMC Helix Consultant / BMC Remedy Developer para incorporarse a un equipo especializado en proyectos de transformación digital e IT Service Management (ITSM).
La persona seleccionada participará en el diseño, desarrollo, implementación y evolución de soluciones basadas en BMC Helix y BMC Remedy, colaborando con clientes y equipos multidisciplinares.
Será un referente técnico en la automatización de procesos, la personalización de aplicaciones y la integración de servicios.ResponsabilidadesDiseñar, desarrollar e implementar soluciones sobre BMC Helix y BMC Remedy.Desarrollar formularios, workflows, filtros, escalations y Active Links mediante BMC Developer Studio.Configurar y personalizar Digital Workplace (DWP) y Service Catalog.Implementar automatizaciones mediante APIs y herramientas de orquestación.Analizar requisitos funcionales y transformarlos en soluciones técnicas.Realizar pruebas funcionales y de integración.Elaborar documentación técnica y funcional.Proporcionar soporte de tercer nivel y resolver incidencias.Mantener una comunicación fluida con clientes y stakeholders.Requisitos imprescindiblesExperiencia de entre 3 y 5 años en plataformas BMC, valorándose una trayectoria superior.Experiencia en proyectos de implantación y evolución de BMC Helix o BMC Remedy.Conocimientos y experiencia en entornos ITSM.Experiencia en desarrollo y personalización de aplicaciones BMC.Conocimientos de desarrollo en Digital Workplace (DWP).
Tecnologías claveBMC Helix PlatformBMC Remedy ITSMBMC Developer StudioCMDBDigital Workplace (DWP)CondicionesModalidad: 100 % teletrabajo.Perfil: Consultor/a técnico/a BMC.Formación: Ingeniería.
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