Customer Service Representative With Dutch And English
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Customer Service Representative with Dutch and English (Part-Time Morning 25hrs)Our Client
- New Balance: Born to Move.
New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style.
As a global team member, you'll play a vital role in sharing these values with customers worldwide.
We are seeking exceptional individuals to join our team.
Immerse yourself in the New Balance brand and deliver a world-class customer experience.
ResponsibilitiesCollaborate effectively: Work collaboratively with consumers to address product information requests and resolve inquiries skillfully and professionally.
Customer-centric approach: Empathize with customer needs, analyse their issues, and provide personalized solutions.
Omnichannel support: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media.
Product expertise: Develop a deep understanding of our client's products and services.
Become a New Balance expert: Gain in-depth knowledge of the New Balance brand and its offerings.
Brand advocacy: Embody our company values and act as a brand ambassador in all interactions.
QualificationsFluency in Dutch: Demonstrated by exceptional grammar and spelling.
Advanced English Proficiency: Excellent written and spoken English communication.
Customer Service Enthusiast: Possess a genuine passion for delivering exceptional customer service.
Empathetic Communication: Ability to handle sensitive calls with empathy and understanding.
Strong Administrative
Skills:
Meticulous attention to detail and strong administrative skills.
Proactive Problem-Solver: A professional outlook and proactive approach to problem resolution.
BenefitsStart Date: September/October **Hours: 25 hours/weekWork Schedule: Monday to Friday from 9:30 am to 2:30 pmSalary: €*
* gross per yearHolidays: 24 working holidays (pro-rata)Work Model: Hybrid (6 days per month at the office)Training: Monday to Friday from 10:00 am to 7:00 pmOffice
Location:
Barcelona (La Sagrera)Additional Perks:Career Growth: Ongoing training and development.
Well-being Support: Confidential counselling and resources.
Perks & Discounts: Exclusive offers and rewards.
Health
Benefits:
Discounted health insurance.
Skill Development: LinkedIn learning and certifications.
xqbhyrx Referral Program: Bring a friend and get a referral bonus.
Job DetailsSeniority level: Entry levelEmployment type: Part-timeJob function: Customer ServiceIndustries: Consumer Services#J-***-Ljbffr
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