Salesforce Marketing Cloud Business Analyst
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We're hiring: Salesforce Marketing Cloud Business Analyst / Operations Specialist
We're looking for someone to support day-to-day SFMC operations while helping business teams make the most of the platform. You'll work closely with the Product Owner, keeping campaigns and journeys running smoothly and contributing to the platform's continuous improvement.
What you'll do:
Support campaign and journey setup, testing and deployment
Monitor automations and troubleshoot operational issues
Help with audience segmentation, data quality and consent processes
Support UAT, backlog follow-up and new SFMC features
Create documentation, user guides and training materials
Work with business and technical teams across countries and business units
What we're looking for:
4+ years' experience in CRM, business analysis or marketing technology
Strong hands?on experience with Salesforce Marketing Cloud : Journey Builder, Automation Studio, Email Studio and Data Extensions
Knowledge of campaign execution, segmentation, SQL, testing and troubleshooting
An analytical, proactive and organised approach
Professional English; French is a plus. Spanish is also welcome
Experience working in an international environment
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