German-Speaking Customer Success Agent | Hybrid Barcelona
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EF Education First in Barcelona is seeking a Junior Customer Success Agent for the DACH market to support learners in EF English Live.
You will host onboarding sessions, manage payments, and act as the primary contact across video, phone, chat, and email channels.
The role emphasizes a customer-focused, target-driven mindset in a multinational office.
A German advanced level and English at least B2 are required, with 1–2 years in customer service and based in Barcelona.
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