Bilingual Agent For Technology Services

Hace 3 días

Villar y Velasco, Cuenca, España Birdseye Security Solutions Jornada completa

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Company Overview:Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo.
Por favor, envíen su solicitud sin demora.BVP takes pride with Excellent Customer Service
Today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365.
BVP employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year.BVP's well-integrated technology solution allows for seamless integration and collaboration between North American and Colombian teammates.
Our strong belief is that any work function that can be digitized, will be operated remotely, and eventually will be operated remotely.
BVP, an essential service, is proudly serving other essential services making it recession proof and stable during all economic cycles.BVP Colombia is headquartered in Medellin.
To learn more about our culture, kindly visit our website the Opportunity:If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today.
Taking part in one of the fastest-growing technology companies will enable you to work with a team that values harmony and collaboration.
We are looking for positive individuals that can thrive in a fast-paced environment.
Our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences.Responsibilities:Provides excellent customer satisfaction to existing and potential clientsTimely communication with stakeholders when there are issues they need help withVerbally communicate with people you see on your computer screen using two-way communication toolsCommunicate with customers and related parties via phone and emailPerform administrative task as per customer requestManage customer's staff actions and report events to their managementCollect big data and compile reports pertaining to operationsEnsure smooth running of day to day operations in large facilitiesProduce reports and other communication as neededRequirements:High school degreeEnglish speaking and writing proficiency B1-C2Good understanding of customer serviceExcellent interpersonal oral and written communication skills xqysrnhAbility to work afternoon shiftsA positive dispositionCapability to work from an office in Medellin - not a remote positionEmployee Compensation Package & Perks:Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and styleWe are all striving to continuously learn and improveOpportunity to be creative and innovative, we love new ideasCompany organized eventsAnnual Performance ReviewsBonuses for employees with childrenDynamic and modern office space including a spacious lounge where employees can relax and enjoyVideo games, pool table, darts and foosball

Bilingual Agent For Technology Services

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