Icelandic-Speaking Customer Service Representative | Barcelona, Spain
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We are looking for an
Icelandic-speaking Customer Service Representative
to join an international team based in
Barcelona, Spain
.
If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a global organization.
What You'll Do
Provide professional customer support via phone and email.
Assist customers with service-related, payment, and technical inquiries.
Deliver accurate information while following established procedures.
Ensure a high level of customer satisfaction through effective communication and problem-solving.
Collaborate with internal teams to resolve customer requests efficiently.
Requirements
Native or C2 level Icelandic.
Advanced English.
Strong communication and interpersonal skills.
Good computer skills (MS Office and CRM systems).
Customer-focused with a proactive, solution-oriented mindset.
Previous customer service or contact center experience is an advantage.
What We Offer
Location: Barcelona, Spain
Schedule: 38.5 hours/week, Monday-Sunday (rotational shifts)
Working Hours: Between 09:00 and 20:00
Salary: €22,249 gross/year
Temporary employment contract
27 working days of annual leave
Comprehensive onboarding and paid training
Ongoing learning and career development opportunities
International and multicultural work environment
Additional employee benefits and wellness programs
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