Head Of Building Operations
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Sportsbook Operations Senior Manager | Gibraltar (Office based)Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation.
They're a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.
They're looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows.
You'll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.
Own operational relationships with key sportsbook suppliers across pricing, trading and dataBuild supplier governance frameworks, QBR cadences, performance reviews and action trackingLead supplier incident management end-to-end, ensuring issues are resolved quickly and don't recurHold third-party suppliers accountable for performance, quality and deliveryUse data and reporting to identify supplier trends and operational improvement opportunitiesProvide clear updates to senior stakeholders on operations, incidents and supplier performance5+ years' experience in sportsbook operations, trading or sportsbook management~ Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes~ Gibraltar, office-based, full-timeShifts between 9am–11pm, Monday–Sunday