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Job Category: Sales and MarketingJob Schedule: Full timeSalary ** gross per yearExceptional Hospitality Starts with YouPicture yourself brightening someone's day.
When you join our Hotels team, that's exactly
what you'll do
every time you come to work
As a Groups, Meetings & Events Billing Coordinator, you're not just securing and coordinating group event bookings
- you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What will I be doing?
Sales and Customer FocusShow proactive approach with clients in an appropriate mannerFast and correct reply to customer in regards to all invoicing related questions and queries in an appropriate mannerHave a personal impact, taking responsibility and using initiative to resolve issues in direct communication with the GM&E and accounting departmentAdministrationPreparing and chasing of deposit payments for all GM&E EventsDaily check of all group masters and house accounts handled by GM&EHandling GM&E invoices and payments based on Hilton Standards and confirmed contractsPreparation of all group masters and house accounts in order to be checked out within the deadline of 3 daysInitiate and process corrections / allowances after approval from GM&E ManagerCollect outstanding amounts to ensure a positive cash flow for the hotelHandling GM&E commission and other third-party invoice received in cooperation with GM&E and process to accountingEnsure that necessary information in regards to overdue GM&E accounts is supplied to the proper person for follow up, inform the Finance Manager / GM&E Manager and GMWell organized, accurate, and analytical work behavior with close attention to detail in direct cooperation with GM&ETeam work & CommunicationProactive direct contact and communication with all departments to ensure postings are correct and invoices are done correctlyConstant communication and cooperation with the GM&E team to guarantee full guest satisfaction and quick handling in regards to billing mattersProactive approach with GM&E, F&D, Accounting, Front Desk and operational teams to ensure correct billing procedureTake part in all credit meetings with full preparation of outstanding house accounts and group master from GM&EWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Additionally, we are looking for a candidate with the following
qualifications:
Organized and proactive individual with strong organizational and administrative skillsKnowledge of OnQ, Excel, and AccountingAbility to effectively collaborate with clients and colleaguesStrong attention to detail and a commitment to delivering accurate, high-quality workHigh level of proficiency in English and SpanishHow We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests.
We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments.
When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks
- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programMental health resources
- Your wellbeing comes first.
Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones.
In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
Access to online training on the Hilton University platform, with more than 2,000 courses availableAccess to Wellhub App (Gympass)Ibenefits AppBirthday offFree Breakfast everyday in our canteenJoin an Award-Winning Workplace CultureAt Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
With our suite of world-class brands (, and a company-wide commitment to providing the best stay for every guest, we're setti