Remote Field Service Engineer — Entry Level
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NTT DATA is seeking a Networking Remote Field Service Engineer (L1) in a remote capacity to support clients by identifying and resolving incidents, maintaining SLAs and ensuring continuity of service.
This entry level role focuses on remote troubleshooting, incident resolution, and coordination with clients and suppliers to drive issues to resolution.
You will use knowledge articles and standard procedures, log incidents, and monitor service delivery against SLAs while expanding your expertise
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