Centre Manager – Customer Experience

Hace 6 días

Madrid, España Iwg Plc Jornada completa

IWG plc in Málaga is seeking a Customer Services Manager to lead our on-site centre's performance and deliver world-class service.
You will oversee daily operations, guide a small team, and ensure targets are met while maintaining a welcoming environment for clients and guests.You will conduct tours for prospective customers, upsell to existing clients, and foster loyalty as a brand ambassador for the centre and IWG, with a focus on ownership, resilience, and customer satisfaction.
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