Observability Service Delivery Lead

Hace 4 días

Asturias, España Dxc Technology Company Jornada completa

DXC Technology is seeking an Observability Manager (Service Manager) to lead end-to-end delivery of the observability service, covering network, device and platform monitoring for a major client in Spain.
You will oversee the global operation and coordinate across Service Desk, L2/L3 teams, field technicians and providers to ensure SLA/KPI targets are met.
The role includes managing transitions from the outgoing provider, staffing, shifts and service coverage, and driving continuous improvement
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