Sales Operations
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iPronics is seeking a
Sales Operations & Administration Specialist
to support the growing commercial activities of the company across AI infrastructure, telecommunications, and strategic customer engagements.
This role is ideal for a highly organized professional who combines strong operational capabilities with excellent coordination and communication skills.
You will work closely with Business Development, Sales, Marketing, Customer Success, and Executive teams to ensure efficient execution of commercial activities, maintain high-quality customer and partner engagement processes, and provide operational support for the company's global growth initiatives.
Responsibilities
Maintain and improve CRM data quality, customer records, and sales opportunities.
Support opportunity tracking, pipeline management, and commercial reporting activities.
Coordinate quotation, contract, and commercial documentation processes.
Generate sales and business development reports required by management.
Ensure data consistency and operational excellence across commercial tools and systems.
2. Business Development & Customer Engagement Support
Support Business Development Managers in the execution of customer and partner engagement activities.
Coordinate customer meetings, follow-up actions, and executive interactions.
Manage invitations and attendee coordination for customer workshops, demonstrations, and strategic engagements.
Assist in preparing presentations, customer-facing materials, and commercial documentation.
Support international customer and partner communications across multiple regions.
3. Events & Commercial Operations
Coordinate logistics and planning activities for exhibitions, conferences, customer events, and executive visits.
Support lead management and post-event follow-up activities.
Collaborate with Marketing and external suppliers to ensure successful execution of commercial events.
Maintain commercial calendars, schedules, and activity plans.
Ensure operational readiness for business development initiatives and customer engagements.
4. Cross-Functional Business Support
Act as a coordination point between Sales, Business Development, Marketing, Customer Success, Finance, and Operations.
Support continuous improvement of commercial processes and workflows.
Assist with the implementation of new commercial tools and reporting methodologies.
Contribute to strategic projects supporting the company's commercial growth objectives.
Qualifications
Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related discipline.
3+ years of experience in sales operations, commercial administration, business support, or a similar role.
Experience working with CRM platforms such as HubSpot, Salesforce, or equivalent systems.
Strong organizational and project coordination skills with high attention to detail.
Excellent written and verbal communication skills in English.
Proficiency with Microsoft Office and business productivity tools.
Ability to manage multiple priorities in a fast-paced and dynamic environment.
Experience supporting international customer-facing teams is highly desirable.
What we offer
Permanent full-time position
December 24th and 31st off
One extra day off during your birthday month
Private health insurance
Flexible compensation plan (restaurant tickets, transport, and childcare vouchers)
Opportunity to work on cutting-edge photonic technologies for AI infrastructure
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