Noc L1 Engineer — 24/7 Global It Ops

Hace 5 días

Barcelona, España Giesecke+Devrient Jornada completa

G+D ePayments is seeking a Service Desk / NOC L1 Engineer to join our Digital Operations team.
The role acts as the first point of contact for customers and internal users, handling tickets in ServiceNow and monitoring tools, with 24x7 shift duties.
The team operates two data centers in Barcelona and Toronto.
You will support IT infrastructure including networks, servers and operating systems, follow runbooks, and drive incident resolution while meeting SLA/KPI targets.
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