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NTT DATA is hiring a Networking Remote Field Service Engineer (L1) to operate in-region and provide professional remote technical support to clients by identifying and resolving incidents.
You will drive incidents to resolution, maintain SLAs, and ensure proper documentation and knowledge base use.
This is an entry-level role with remote working options.
Responsibilities include incident monitoring, maintenance tasks, troubleshooting, and collaborating with clients and vendors to expedite fixes.
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