Spanish Speaking Customer Service Agent

Hace 2 días

Málaga, España Mercier Consultancy Md Jornada completa

Job Overview
We are currently seeking dedicated professionals to join our client's team in Athens for a Spanish Speaking Customer Service Agent position in Greece. This role is a unique opportunity to grow within the thriving customer support services industry, offering a perfect blend of professional development, competitive compensation, and the vibrant Mediterranean lifestyle.
Key Responsibilities
Provide high-quality technical or general support to customers via phone, email, and chat
Ensure customer satisfaction by resolving inquiries efficiently and maintaining high service standards
Represent the client brand professionally in all interactions within the customer support services sector
Maintain accurate records of customer interactions and service documentation in the CRM system
Collaborate with international team members to share insights and improve service workflows
Identify opportunities to provide value-added services during customer interactions
Stay updated on product or service knowledge to provide precise and helpful information to end-users
Requirements
Native or fluent Spanish (spoken and written)
Valid EU passport (mandatory)
Strong communication and interpersonal skills suited for the customer support services industry
Ability to work effectively in an on-site office environment in Athens
Comfortable navigating digital tools and customer relationship management software
A proactive attitude and a desire to excel in a fast-paced professional setting
Benefits
What We Offer
Competitive Monthly Salary
2 Extra Salaries Per Year (13th and 14th salary bonus)
Fully Paid Training
Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel)
Monthly Performance Bonus
Relocation support and a warm welcome to your new life in Greece
And Much More..
Life in Greece
Embracing jobs in Greece offers an unparalleled quality of life, where ancient history meets a modern, vibrant social culture. As you settle into your Spanish Speaking Customer Service Agent position in Greece, you will enjoy a Mediterranean climate with over 300 days of sunshine, stunning coastal vistas, and a welcoming local community that makes relocating to Greece a truly life-changing experience.
Beyond the office, life in Greece provides world-class culinary experiences and an affordable cost of living compared to many other European capitals. Joining our team in Greece means joining a network of international professionals exploring the islands, ruins, and the bustling rhythm of Athens. Discover why so many people are choosing Greece as their new professional home base.
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