AIOPS Technician

Are you a AIOPS Technician in Madrid seeking a new interesting challenge? 🔍 If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for 👀 ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
- Operate and evolve an enterprise event management ecosystem based on Splunk ITSI.
- Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities.
- Onboard new monitoring sources from ingestion through production deployment.
- Manage integrations across monitoring, ITSM and on-call platforms.
- Design and deliver automated remediation capabilities and recovery actions.
- Build and maintain AI-assisted operational agents and knowledge retrieval capabilities.
- Evaluate, pilot and support migrations to new AIOps platforms and tooling.
- Perform incident investigations, root cause analysis and operational documentation management. 💻 WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?
- Splunk ITSI
- ServiceNow
- PagerDuty
- Python
- GitLab CI/CD
- LangGraph
- FastAPI 🧐 WHAT ARE WE LOOKING FOR? Years'

experience:
3 to 10 years English: B2 Required qualification: FP or university degree
- Hands-on experience with enterprise event management or AIOps platforms.
- Strong integration engineering skills using REST APIs and webhooks.
- Production-level Python development experience.
- Experience with CI/CD delivery practices.
- ITIL incident, problem and change awareness.
- Agile/SAFe delivery experience. 📅 WHERE AND WHEN? Workplace: Hybrid — Madrid Work Schedule: 8x5 + oncall, 9:00AM – 18:00PM 🤝 WHAT CAN

WE OFFER
YOU? Permanent contract 📋
-

We offer
indefinite contracts from the first day. Pay and benefits 💸
- Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home 🏚️
-

We offer
you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨 Opportunity knocks 👍🏻
- Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow 📚
- Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally. Bring your buddy 👫
- If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award. Connect globally 🌏
- Work with people from all over the world. You can feel the multicultural workforce. Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands. And so on 🎉
- Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun 💡 WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀 With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇 TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏 TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes 🏆 Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯 Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯 WELCOME, WE ARE WAITING FOR YOU 🚀