Head of Sales Growth

Hace 1 semana

Madrid Community of Madrid, MD, España Cactus Search Jornada completa 100.000 € - 130.000 € Por obra
HEAD OF SALES GROWTH – MADRID I’m looking to speak with Senior Contact Centre / Customer Operations Leaders for a major international consumer services business in Madrid. 🔹 Sales & Growth – leading large-scale B2C sales, retention, customer performance and growth across inbound/outbound channels and internal/BPO operations. I’m particularly interested in people who have operated at significant scale – large multi-site/contact-centre environments, multiple Operations Managers, outsourced partners and complex customer journeys. Backgrounds that could be relevant include:
• Contact Centre / Customer Operations
• Sales & Retention
• Customer Service & Claims
• Repairs / Technical Service
• Insurance / Warranty / Assistance
• Telecoms / Utilities / Home Services
• BPO / Outsourced Operations
• Consumer Services These are genuine senior operational leadership roles, not simply strategy positions – I'm looking for people who have actually run large teams, delivered performance and owned the customer operation. Madrid / Spain Competitive senior package – dependent on experience If you're open to a confidential conversation, drop me a DM your CV and I’ll give you the full picture. Equally, if you know someone who would be a strong fit, I'd be grateful for an introduction. #ContactCentre #CustomerExperience #CustomerOperations #SalesLeadership #AfterSales #Repairs #ServiceOperations #Madrid #Spain #Leadership