DG BOSS: Service Desk Clerk

Location Diego Garcia Category Support Services

Job Type
Full time Job Id R3000042 Posted Date 10/09/2026 Title: DG BOSS: Service Desk Clerk (FN)
- Supports the Clubs daily operations and administration of activities, requirements and events.
- Administratively assists the Special Event Supervisor in formulating a staffing schedule and supportive documents for Clubs activities.
- Compiles the staffing schedules provided by the Clubs Supervisors.
- Prepares and submits monthly reports such as Food Inspection Report for submission to the Club Manager/Asst Manager.
- Formulates miscellaneous correspondence for signature to the Clubs & Activities Manager and Assistant Manager, as well as the government.
- Assists Club supervisors in preparation of flyers and works closely with the MWR Graphic Artist Specialist for weekly events including Sunday Brunch and other events as required.
- Provides support to Supervisors with Food Trak related data entries.
- Provides support with requisitions, intra-transfer, food consumption proposals and actual food consumption lists for various events and end-of-month inventory.
- Assists Club Supervisors with monitoring contract required reports and deliverables to ensure timely submission.
- Maintains Clubs records, logbooks and disseminates information to Clubs Supervisors and employees.
- Answers telephone calls and provide the information needed to the best of his/her knowledge or endorse appropriate personnel.
- Assists the MWR Clubs & Activities Manager in completing two deliverables, “Item Cost Cards” and “Club Pricing Review Report, Spec Item 3.1.17 and Catering Brochure, Spec Item 3.4.1, by entering cost cards to Food Trak, compiling printed copies for submission to NSF MWR, and keeping electronic copies for future reference.
- Performs other job-related duties as required. Basic Qualifications
- Must have an excellent command of the English language, both oral & written.
- Strong MS Office skills specifically Excel, Work, PowerPoint, and general computer knowledge
- Must pass overseas medical screening
- Basic office procedure knowledge
- Ability to work with minimum supervision and possess excellent communication skills with co-workers and customers. Preferred Qualifications JOB SPECIFICATIONS: SPECIAL CERTIFICATION OR TRAINING
- Food Handler Certificate
- ServSafe Food Handler Certification
- ServeSafe Alcohol Training Certification
- Adult First Aid, CPR and AED Training Certificate
- Star Service Customer Training Certification
- Cash Handling Training Certificate

EDUCATION:

- High school graduate or related fields.
- Preferably with at least two (2) years of college background or education, preferably in one of the following fields: Business Administration, Hotel & Restaurant Management, Computer
- Secretarial or any related field. Work experience can be substitute for education