Senior Product Designer

- We’re looking for a skilled Senior Product Designer with exceptional UX, UI, and visual craft to shape end-to-end experiences across our web and mobile platforms aligned with our luxury brand identity
- You’ll lead design for complex journeys, Set and maintain a high quality standard, and partner closely with Product and Engineering and cross-functional teams to deliver measurable outcomes, without losing the nuance that defines a premium experience
- This role is for someone who can take a problem from ambiguity to clarity: framing the opportunity, understanding and synthesising data, exploring options, aligning with stakeholders, and shipping work that’s both elegant and effective
- Lead end-to-end product design: Own key product areas from discovery through delivery, journeys, flows, wireframes, prototypes, and high-fidelity UI that aligns with our brand identity
- Set a premium quality bar: Craft refined interfaces with excellent hierarchy, typography, composition, and attention to detail, bringing a luxury standard to every interaction
- Drive alignment and decision-making: Partner with Product and Engineering to define the problem, shape scope, and make smart trade-offs across user needs, business goals with measured success through data, and technical constraints
- Demonstrate business impact: Define what success looks like, identify meaningful signals (conversion, retention, engagement, operational efficiency), and use experimentation and evidence to strengthen design decisions
- Ship with engineering partners: Communicate clearly with engineers, provide implementation-ready specs, and protect design intent through build
- Iteration & Testing: Continuously iterate on designs based on feedback, business needs, and quantifiable results
- Presentation: Present design concepts and rationale to internal teams and stakeholders
- Raise the team: Mentor and support other designers through feedback, critique, and practical guidance, helping the team level up through shared standards ### Benefits
- Personal development: Create a personal development plan. Set goals, learn new skills, and connect with a mentor to help you reach what you want to achieve. Budget for online courses, conferences, and books bolsters your learning journey
- Open feedback culture: Discover a company culture where open feedback and communication is valued.

We offer
monthly 1:1 chats with our C-level team members, as we believe feedback makes Blacklane a better place to work
- Virtual stock options: Take ownership of your work — literally — with our employee stock option plan. Shares vest over four years at no cost to you. Blacklane’s success is your success
- Flexible work environment: Your work and home lives should exist in harmony. With our hybrid model—working from the office, with flexibility to work from home—you and your team can find the balance that works best for you
- Social events: From Wednesday evening drinks at the office, to twice-a-year department events with budgets for every team,

we offer
plenty of opportunities to connect with your team and build relationships. And not to brag, but our company parties are legendary
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion
- Tools: Proficiency in industry-standard design tools such as Figma, Claude Design/Code, Adobe Creative Suite, Typeform, and Miro
-

Experience:
6+ years of relevant product design experience, with a portfolio showing shipped work across mobile and/or web, and clear evidence of outcomes
- Nice to have: Experience designing for premium/luxury brands or customers with high service expectations
- Advanced UX craft: Expert in interaction design, IA, user journeys, and designing for edge cases, not just the “happy path”
- Stakeholder influence: Strong communication and storytelling, able to present work clearly, handle critique well, and move decisions forward in a collaborative way
- Adaptability: Comfortable working in a dynamic, fast-paced environment and managing multiple priorities
- Cross-platform fluency: Ability to translate flows and systems across Web, iOS, and Android, adapting to platform conventions while staying consistent
- Product thinking and impact: Demonstrated ability to connect design work to business goals, prioritise effectively, and articulate impact using quantifiable results where possible
- Data-aware, experiment-led decision-making: Comfortable using product signals (qualitative and quantitative) to inform design decisions and measure success. Familiar with experimentation practices such as hypothesis framing, defining success metrics, and collaborating with Product and Engineering to validate impact
- Exceptional UI and visual design: A high level of polish, strong typography and layout instincts, and a sharp eye for micro-interactions and motion