Claims coordinator

Hace 3 semanas

Greater Palma de Mallorca Metropolitan Area, IB, España Euro-Center Jornada completa

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We’re hiring claims coordinator in Palma Company Description Euro-Center is a global leader in medical assistance, travel assistance, and insurance claims handling, and has been part of the renowned Munich Reinsurance Company since 2009. With 11 regional branches and 3 assistance hubs, the company manages over 190,000 cases annually, offering services in 53 currencies. Known for its extensive provider network of 70,000 partners worldwide, Euro-Center specializes in cost-efficient solutions with seamless global medical and claims support. The company also provides a range of additional services, including expatriate solutions, telemedicine, and travel security. Role Description This is a full-time on-site role for a Claims Coordinator, located in the Greater Palma de Mallorca Metropolitan Area. The Claims Coordinator will manage the day-to-day processing and settlement of insurance claims from initiation to resolution. Responsibilities include assessing claims documentation, liaising with clients and service providers, ensuring compliance with company policies, and maintaining accurate records. The role also involves solving client inquiries, analyzing claims for cost containment opportunities, and providing high-quality service in communication and claims supervision. Duties Coordinate and manage assistance services efficiently Handle communication via phone and email with clients and providers Troubleshoot and resolve incidents in a fast-paced environment Maintain accurate records and follow up on active assistance cases

Requirements:
Language capabilities Spanish and English. French is a plus Based in Mallorca Communication and soft skills Bachelor’s degree in a related field or equivalent work experience Other skills & characteristics required for the position Computer literate Strong communication skills with a focus on empathic approach, listening skills and attention to details Good team player If you meet these requirements and are looking for a stable position with a modern work-life balance approach, we want to hear from you

Claims coordinator

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