Portuguese-Speaking Customer Support Agent | Greece-Based | Relocation Support
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Location:
Greece – Remote. Working remotely from another country is not possible. Work Model: Remote within Greece. Work anywhere in Greece. Compensation: €1,045.72 gross/month (paid over 14-month) + performance bonus upto 10% of the salary + relocation package Working Schedule: Monday to Friday, with occasional weekend shifts and rotating shifts
- 5 days/week, 8 hours/day Relocation Package: flight ticket+ 2 weeks hotel accommodation + airport pick up + real estate fee coverage Your Role As a Portuguese-Speaking Customer Support Agent, you will provide first-line B2B customer support for global leading brands. You will assist business customers with printer troubleshooting, software-related inquiries, technical issues, and consumable orders through phone and email. Your Responsibilities
• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality. What We Are Looking For
• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.
• Customer-focused, professional, and solution-oriented mindset.
What We Offer
• Structured onboarding, including a 2-week nesting period.
• Progressive training and development, with full independence expected within 6 months.
• International working environment and professional development opportunities. Apply now and take the next step in your career as a Portuguese-Speaking Technical Support Agent – Remote in Greece
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