Floor Manager
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Location:
Madrid, Spain
Key Responsibilities
• Oversee the daily operations of the restaurant floor and ensure smooth service.
• Lead, supervise, and motivate the front-of-house team.
• Ensure exceptional guest service and maintain Em Sherif’s high standards.
• Handle guest requests, feedback, and concerns professionally.
• Monitor staff performance, grooming, and adherence to service standards.
• Assist with staff training and development.
• Ensure compliance with company policies, hygiene, and safety standards.
Requirements:
• Arabic speaker required.
• Fluency in English is required; Spanish is a strong advantage.
• Proven experience as a Floor Manager, or similar role in a high-end restaurant.
• Strong knowledge of fine dining / upscale restaurant operations.
• Excellent communication, leadership, and interpersonal skills.
• Customer-oriented with a strong attention to detail.
• Ability to work in a fast-paced and demanding environment.
• Professional appearance and positive attitude.
• Based in Madrid If you are passionate about hospitality and would like to be part of the Em Sherif journey in Madrid, we would love to hear from you 📩 Interested candidates are invited to apply by sending their CV via LinkedIn or by mail at hr@emsherif.es #WeAreHiring #FloorManager #HospitalityJobs #RestaurantJobs #MadridJobs #FineDining #F&BJobs #Madrid #EmSherif
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