Senior Manager Pricing

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE
AND THE TEAM You will lead pricing for the Airports & Borders Business Unit, aiming to grow revenue, protect margin and price consistently across all GEOs. You will be the BU's main pricing partner: you'll shape investment cases, support deal teams in building accurate, well-governed quotes, and make the CPQ-based pricing operating model the standard way of working across the company. You will also manage a team of pricing professionals. WHAT YOU WILL DO Pricing strategy and governance
• Set and maintain the BU's pricing strategy: segmentation, floor and ceiling prices, discounting rules and pricing authority levels.
• Make sure the BU's price books and quoting tools are accurate and up to date, and own the communication of price book changes, pricing guidelines and bid strategy to GEOs and Sales.
• Enforce discount and pricing guardrails. Deal support and approval
• Work with Sales, Solution Design, Commercial Management to build quotes that are accurate, competitive and within pricing guidelines.
• Advise deal teams on pricing structure, discount levels and commercial options for large and non-standard opportunities.
• Prepare and challenge price, cost and margin analyses and business cases for the CBAB/BAB approval process.
• Create dashboards and tracking models on how far deal prices move from standard price and report the BU's pricing KPIs to management every month. Business Unit partnership and investment cases
• Be the trusted pricing counterpart to Airports & Borders BU leadership.
• Build and defend business cases for the BU Investment Boards.
• Price new and non-catalogue offers and turn them into structured, repeatable price models. CPQ operating model: adoption, change management and continuous improvement
• Own Pricing's part of the CPQ (LogiQuote) operating model: governance, prioritising the backlog, design decisions and Go/No-Go for releases.
• Organize sessions to support and train Solution Design and Commercial Management on CPQ
• Lead change management so that every GEO, Sales, Solution Design and the support functions adopt the new model, with CPQ as the single quoting route.
• Bring new teams, products and business lines (for example Borders) into CPQ, with training, guidance and support for users.
• Improve the model continuously: track adoption and quote quality, find and fix workarounds (such as quotes built in Excel outside CPQ), and extend CPQ to handle complex deal structures.
• Keep data consistent across Salesforce, CPQ and billing, for example quote and opportunity value alignment and item master controls. Work with Billing to improve how orders flow through to invoices. Supplier and cost
• Work with Procurement to keep the cost book accurate and update it regularly with current third-party supplier costs and transfer prices.
• Keep internal software costs current so that pricing models and quotes reflect the true cost base. People leadership
• Lead a team of about 4 pricing professionals: set objectives, manage performance and develop each person.
• Share pricing and CPQ expertise across the team and with GEO stakeholders. Qualifications ABOUT YOUR

SKILLS:
• 8+ years in pricing, business finance or product management, including 2+ years managing people.
• Mastery of pricing principles and a strong commercial background.
• Proven record of designing pricing strategies that improved margin.
• Strong financial modelling (Excel, business cases, NPV and margin analysis) and data analytics.
• Track record of leading change management and getting large, multi-GEO organisations to adopt new processes or tools.
• Hands-on experience with CPQ and CRM tools such as Salesforce, and with quote-to-cash processes.
• Able to influence and challenge senior stakeholders, including BU heads, GEO presidents and sales leaders.
• Experience in a global, multicultural IT, telecoms or technology business.
• Rigorous attention to detail and excellent written and spoken English.
• Master's in Business, Finance, Marketing or equivalent experience. Nice to have
• Air transport industry experience, especially with airports or border agencies.
• B2B solution pricing, covering software licences, SaaS and services.
• Continuous improvement or Lean experience.
• Power BI or similar tools.

WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-

Location:
Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health
- a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌 Competitive

Benefits:
Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999) Salary / Compensation Note Hidden (-999)