Cluster Sales Manager
Hace 2 semanas
Madrid, Community of Madrid, España
Pestana Hotel Group
Jornada completa
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Alcance
To manage sales activities in line with the annual sales plan and to achieve/exceed budget in executing the sales strategy of the respective hotel units.
Responsabilidades y áreas de actuación
Finds business opportunities in various sectors, such as corporate, groups, weddings and events within the region to maximize room occupation and F&B sales.
Books events and groups while practicing yield policy in order to maximize revenue
Works in parternship with the Sales and Events Teams to maximise corporate and group rates
Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
Contributes to the selling strategy of the hotel, and work in partnership with the other departments of the hotel
Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Participates and assists in the organization of events in the hotel
Competencias de comportamiento
Planificación y organización (Ser Eficiente)
Cómo afrontar la complejidad (ser eficiente)
Liderazgo y desarrollo de las personas (Ser colaborativo)
Orientación empresarial (ser eficiente)
Orientación hacia los objetivos (Ser Eficiente)
Adaptación a la transformación (Ser Ágil)
Orientación al Cliente (interno y externo) (Ser Apasionado)
Trabajo en equipo (Ser Colaborativo)
Análisis y resolución de problemas (Ser Eficiente)
Resiliencia (Ser Ágil)
Rigor y atención al detalle (ser eficiente)
Proactividad (Ser Eficiente)
Conciencia ambiental y social (Ser Consciente)
Competencias técnicas
Events Management
Customer Service
Market Knowledge
Negotiation Techniques
Sales tecnhiques