Tech Support Agent Cloud Solutions
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We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.
Position Details:
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Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
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Contract type: Permanent (contrato indefinido)
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Work model: 100% remote (you must already reside in Spain)
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Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
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Schedule: Monday to Friday (no night shifts)
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Training: Fully paid
Your Responsibilities:
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Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
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Troubleshoot technical issues and guide users through solutions via chat, email or phone
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Collaborate with engineering and product teams for escalations and improvements
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Create and improve internal documentation and client-facing FAQs
What We Offer:
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Competitive salary with performance-based bonuses
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Permanent contract under Spanish labor law
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Full remote flexibility
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Career development within international tech companies
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Access to technical certifications and continuous learning
Who Were Looking For:
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You are already living in Spain
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You speak one of the listed languages natively and have C1-C2 level English
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You have prior experience in tech support, Cloud Solutions or similar
To apply, send your CV to
marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398
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