Assistant Store Business Manager
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M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Description
M.J. Bale is seeking a commercially driven and highly organised Assistant Store Business Manager / Stock Controller to join our Emporium Melbourne team.
This is not a traditional stockroom role. We are looking for someone who can confidently sell, build strong customer relationships and support the leadership of a high-performing team—while also ensuring stock, inventory and daily store operations are managed with exceptional accuracy.
If you are equally passionate about delivering outstanding sales results and creating order behind the scenes, this could be the perfect next step in your retail career.
The Role
Working closely with the Store Business Manager, you will help drive the commercial performance of the store while taking ownership of stock control and operational excellence.
You will lead from the front on the shop floor, coach the team to deliver exceptional service and ensure the right product is available in the right place at the right time.
Your Key Responsibilities
Sales and Customer Experience
- Deliver an elevated, personalised customer experience
- Build strong client relationships and confidently style customers across our menswear collections
- Lead by example to achieve individual and store sales targets
- Support the team in driving KPIs, conversion and average transaction value
- Assist with coaching, motivating and developing team members
- Support the Store Business Manager with daily leadership responsibilities
Stock and Store Operations
- Take ownership of stock accuracy, organisation and inventory control
- Manage incoming deliveries, transfers, replenishment and stock movements
- Complete regular stock counts and investigate discrepancies
- Maintain an organised, efficient and commercially focused stockroom
- Support loss-prevention processes and minimise stock variance
- Ensure best-selling products are replenished quickly and available to customers
- Maintain strong operational standards across the store
- Support visual merchandising and ensure product presentation reflects the M.J. Bale brand
Skills And Experiences
About You
You will be a confident salesperson with a sharp eye for detail and a genuine passion for operational excellence.
To succeed in this role, you will ideally bring:
- Experience in a senior retail, supervisory, assistant management or stock control position
- A proven ability to deliver strong sales results and outstanding customer service
- Excellent stock management and inventory-control skills
- Strong attention to detail, organisation and time management
- Confidence coaching and motivating a retail team
- A proactive, hands-on approach and willingness to lead from the front
- The ability to balance customer-facing priorities with operational responsibilities
- Experience in premium fashion, menswear or high-volume retail will be highly regarded
- Availability to work across a seven-day retail roster
Why Join M.J. Bale?
This is a unique opportunity to develop expertise across both retail leadership and store operations within a premium Australian menswear brand.
You will work alongside a passionate team, represent a product you can be proud of and play an important role in the ongoing success of our Emporium Melbourne store.
If you are a natural salesperson who thrives on strong systems, accurate stock and exceptional standards, we would love to hear from you.
Apply now and take the next step in your retail leadership career with M.J. Bale.
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