Coates Career Opportunities Coates Branch Manager
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Lead People. Drive Performance. Deliver Outstanding Customer Outcomes.
This is an exciting opportunity for a commercially minded leader to take ownership of our Campbellfield Branch in Melbourne's northern suburbs. You'll thrive in a fast-paced environment, enjoy developing high-performing teams, and be accountable for driving operational excellence, customer satisfaction and strong financial outcomes, including branch P&L performance.
What you'll be doing
Reporting to the Regional Manager, you'll be responsible for the overall performance of the branch, leading a diverse team across operations, service and customer-facing functions.
Key responsibilities include:
- Leading and championing our Safety First culture
- Driving branch performance across revenue, profitability and customer satisfaction
- Managing and developing a high-performing team
- Overseeing fleet availability, utilisation and equipment readiness
- Building strong customer relationships and identifying opportunities for growth
- Delivering operational excellence across equipment movements, servicing and compliance
- Managing branch budgets, costs and business performance metrics
- Ensuring policies, procedures and quality standards are maintained
About you
- Proven leadership experience in branch, operations, industrial services, equipment hire, transport, logistics, construction or a similar environment
- Strong commercial acumen with accountability for branch performance
- Demonstrated ability to lead, coach and develop teams
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Taking ownership of branch P&L performance, including budgeting, cost control and margin management.
- A customer-centric approach and the ability to build lasting relationships
- Strong organisational, communication and problem-solving skills
- A commitment to creating a safe and compliant workplace
What's in it for you?
- Attractive salary package, incentive bonus and Tool of Trade vehicle or vehicle allowance
- Career development and progression pathways within a market-leading organisation
- Access to employee discounts, benefits and wellbeing programs
- Purchased additional leave program
- Novated leasing and salary sacrifice options
- 12 weeks Paid Parental Leave in addition to the Government Paid Parental Leave Scheme
- Volunteering opportunities through the Coates Foundation
- Be part of a collaborative, safety-focused culture where your leadership can make a real impact
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