Digital Account Manager
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Manages virtually (by phone, electronically or social media) and onsite (quarterly business travel) a set of assigned or acquired accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans
Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. Generates and qualifies leads to create new sales opportunities, drives the full sales cycles. Sets and executes sales strategy for assigned portion of account, territory or industry vertical
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input
Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations
Sells moderately complex solutions, products and services for a portion or set of assigned accounts based on defined account strategies and plans; may partner with field sales or sell independently
Creates account plan for a portion or a set of assigned accounts that are of medium to high complexity
Generates, qualifies and reviews new leads to drive sales opportunities to closure; may work with partners/ outside sales to ensure a smooth sales transaction
Understands client requirements and competitively positions company solutions to meet the needs to drive retention strategy
Builds targeted sales pipeline and forecasts data driven sales activities
Benefits
Recognition for your contributions, and potential participation in long-term incentives like annual equity awards
Subsidized health insurance, retirement programs and paid time off, including an industry-leading maternity and paternity leave package
A hybrid, flexible work model that ensures connectivity, a commitment to our culture and continued impact for team members
The chance to earn an annual bonus based on performance
Opportunities for personal and professional development to help you reach your career goals
Who we look for:
A curious person who is keen to learn, take decisions and ready to take over responsibility
Bachelor Degree or equivalent in any field (preferably IT/Business Administration and more)
2-4 years of relevant work experience or equivalent
Proficient knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them
Proficient communication and negotiation skills
Proficient knowledge of IT and/or industry solutions, products and services to solve business challenges
Proficient understanding of company's portfolios of products and services
Proficient account management, acquisition, retention and development skills
Requires a relationship selling and new business approach
Able to collaborate within a team and based on opportunities leads a sales project team
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