Service Desk Agent | For Pooling

hace 1 semana


Cadiz, España Fujitsu A tiempo completo

Role PurposeTo serve as the primary point of contact for users, efficiently managing routine and non‐routine IT incidents, problems, and service requests, providing effective first‐level support to ensure minimal disruption to business operations.Do You Have What It Takes?You have 6+ months of tech support experience in ICT, BPO, or Shared ServicesYou've worked with ServiceNow and know how to manage tickets efficientlyYou're skilled in Active Directory, Windows OS, Exchange, and basic networkingYou communicate clearly and troubleshoot with confidenceYou might have retail experience—and if you do, that's a big plus#J-18808-Ljbffr



  • Cadiz, España Fujitsu A tiempo completo

    Job description:Role PurposeServe as the primary point of contact for users by efficiently managing routine and non-routine IT incidents, problems, and service requests. Deliver effective first-level technical support to minimize business disruptions and ensure a seamless user experience.Key ResponsibilitiesIncident ManagementProvide first-level technical...


  • Cadiz, España Fujitsu A tiempo completo

    Role PurposeTo serve as the primary point of contact for users, efficiently managing routine and non‑routine IT incidents, problems, and service requests, providing effective first‑level support to ensure minimal disruption to business operations.Do You Have What It Takes?You have 6+ months of tech support experience in ICT, BPO, or Shared...


  • Cadiz, España Fujitsu A tiempo completo

    Job description:Role PurposeServe as the primary point of contact for users by efficiently managing routine and non-routine IT incidents, problems, and service requests. Deliver effective first-level technical support to minimize business disruptions and ensure a seamless user experience.Key ResponsibilitiesIncident ManagementProvide first-level technical...


  • Cadiz, España Fujitsu A tiempo completo

    A leading IT services provider in Spain is looking for a professional to deliver first-level technical support, manage incidents and service requests, and ensure an excellent user experience. Responsibilities include logging and troubleshooting IT incidents, processing service requests, and contributing to knowledge management. The ideal candidate must...


  • Cadiz, España Fujitsu A tiempo completo

    A leading IT services provider in Spain is looking for a professional to deliver first-level technical support, manage incidents and service requests, and ensure an excellent user experience. Responsibilities include logging and troubleshooting IT incidents, processing service requests, and contributing to knowledge management. The ideal candidate must...


  • Cadiz, España Fujitsu A tiempo completo

    A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...


  • Cadiz, España Fujitsu A tiempo completo

    A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...


  • Cadiz, España Fujitsu A tiempo completo

    A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...


  • Cadiz, España Fujitsu A tiempo completo

    A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...


  • Cadiz, España Fujitsu A tiempo completo

    A global IT services company is seeking a professional for first-level technical support in Spain. You will manage routine and non-routine IT incidents, provide exceptional customer service, and ensure timely resolution of service requests. The ideal candidate should have strong problem-solving skills, effective communication abilities, and excel in a...