Mandarin-Speaking IT Service Desk Agent

A leading IT services provider in Spain is looking for a professional to deliver first-level technical support, manage incidents and service requests, and ensure an excellent user experience. Responsibilities include logging and troubleshooting IT incidents, processing service requests, and contributing to knowledge management. The ideal candidate must...

Job description:Role PurposeServe as the primary point of contact for users by efficiently managing routine and non-routine IT incidents, problems, and service requests. Deliver effective first-level technical support to minimize business disruptions and ensure a seamless user experience.Key ResponsibilitiesIncident ManagementProvide first-level technical...

Job description:Role PurposeServe as the primary point of contact for users by efficiently managing routine and non-routine IT incidents, problems, and service requests. Deliver effective first-level technical support to minimize business disruptions and ensure a seamless user experience.Key ResponsibilitiesIncident ManagementProvide first-level technical...

Job descriptionRole PurposeTo serve as the primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption to business operations.Key ResponsibilitiesIncident ManagementProvide first-level technical support for IT incidents,...

A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...

A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...

A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...

A global IT services company in Spain is seeking a professional for first-level technical support. The role involves managing routine and non-routine IT incidents, providing exceptional customer service, and ensuring timely resolution of service requests. Candidates should possess strong problem-solving skills and the ability to communicate effectively with...

Role PurposeTo serve as the primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests, providing effective first‑level support to ensure minimal disruption to business operations.Key ResponsibilitiesIncident ManagementProvide first‑level technical support for IT incidents,...

Role PurposeTo serve as the primary point of contact for users, efficiently managing routine and non‐routine IT incidents, problems, and service requests, providing effective first‐level support to ensure minimal disruption to business operations.Do You Have What It Takes?You have 6+ months of tech support experience in ICT, BPO, or Shared ServicesYou've...