Customer engineer ZT-2026
hace 1 semana
Position Overview: We are looking for a dedicated and detail-oriented Customer engineer , You will manage the technical relationship and integration of clients. Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical onboarding, connectivity and maintenance and the seamless day-to-day technical operations of the company. This position demands a strategic thinker, an adept leader and a proactive problem-solver who can navigate the complexities of a dynamic business environment. Based: Madrid o Palma de Mallorca, Spain Main Responsibilities 1. Technical Management Understand and document customer specific APIs. Support customer integration process. Conduct regular technical reviews. Identify & resolve technical issues. Establish frequent communication on company to drive growth. 2. Operational Excellence Oversee the day-to-day operations on customers, ensuring efficiency, productivity, and adherence to quality standards. Collaborate with department heads to streamline processes, optimise resources, and improve overall organisational effectiveness. Perform daily proactive monitoring. Detecting anomalies / errors. Telemetry. 3. New business implementation Ensure frictionless process of customer onboarding / full cycle. Establish coordination with API customers as from Integration to test bookings / till certification. Follow-up on recent implementation to ensure a planification of optimisation. Act as an interface between customers for technical operations. Participate in strategic planning for new business and products. 4. Reporting to high management Prepare and deliver clear daily reports that support decision‐making. Communicate consistently with impacted internal teams, providing reliable data & information. Extract & analyse relevant operational and technical data to assess its impact on the business. Establish pipelines and reports to high management to ensure production control and coordination with relevant departments. Attend operation meetings addressing client requirements and ensure proper follow‐up. Required Skills & Qualifications Strong strategic thinking and decision‐making skills. Excellent organizational and project‐management abilities. Clear communication and strong interpersonal skills. Proactive problem‐solving and critical‐thinking capability. Understanding of market trends and industry dynamics. Basic API/technical knowledge (a plus). Attention to detail. Ability to apply computational analysis to extract insights from complex data. Knowledge : MS Office (advanced). JSON / XML. CRM Systems. Training in computational methods for analyzing complex data patterns and trends is a plus. Education : Bachelor's degree in Business Administration, Management, or related field. Advanced degree is a plus. Languages: English speaker – High Level. Spanish speaker – High Level. Third language is a plus.
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview:We are looking for a dedicated and detail-oriented Customer engineer , You will manage the technical relationship and integration of clients.Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer ,You will manage the technical relationship and integration of clients.Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer ,You will manage the technical relationship and integration of clients.Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España jobtraffic A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer ,You will manage the technical relationship and integration of clients.Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer ,You will manage the technical relationship and integration of clients.Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer , You will manage the technical relationship and integration of clients. Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 2 semanas
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer , You will manage the technical relationship and integration of clients. Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer,You will manage the technical relationship and integration of clients. Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer engineer ZT-2026
hace 1 semana
Madrid, España Zinantis A tiempo completoPosition Overview: We are looking for a dedicated and detail-oriented Customer engineer , You will manage the technical relationship and integration of clients. Work in operations as an Onboarding/Connectivity specialist responsible for Customers (Demand) and play a pivotal role in collaborating with the COO to ensure the completion of the technical...
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Customer Engineer
hace 3 días
Madrid, España NCR A tiempo completoCustomer Engineer - Desarrolla actividades de Instalaciones, Certificación e Implementación de Cableados y Mantenimiento Técnico de los equipos de los clientes, asegurando el correcto funcionamiento de los mismos y la satisfacción del cliente. - Es responsable de Confeccionar y reportar los Informes de Actividad, acorde con las herramientas de gestión...