Customer Care Agent with German
hace 6 días
What's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support necessary for a joyful and thriving life together.We're a team of pet lovers from Spain, Germany, France, Belgium, Croatia, Russia, Morocco, Argentina, Brazil, Romania, Italy and Portugal and now we're looking for a Customer Care Agent with a heart for animals and analytical skills. Join us in turning our dream into reality across Spain, Germany, France, Italy, Portugal, Finland and Greece. Be part of our exciting journey Your day to dayProvide support and resolve user inquiries with empathy, efficiency, and high quality.Analyze, understand and categorize customer questions and data to identify trends, needs, and improvement opportunities.Work with different teams to find solutions to problems you detected while helping customers. Propose continuous improvement actions based on learnings.Participate in cross-functional projects with other teams.Collaborate to validate hypotheses or uncover new customer needs.Document learnings and improvement opportunities to ensure company-wide sharing and scaling. What we're looking forYou are passionate about pets .At least 2 years of previous experience in customer service or similar user-facing roles.Good level of English and German are required. Other European languages would be a plus.You are a proactive, curious and happy professional who wants to learn and share with the team. You are a team player, humble and with high ethical standards.Excellent written and verbal communication skills.Strong analytical mindset to review conversations and metrics and turn them into actionable insights.Experience (or strong interest) in user research and operations analysis.Comfortable communicating with colleagues at all levels, able to defend ideas with clear reasoning and open to feedback.Well-organized and efficiency-oriented.What are we offering?Competitive salary based on your skills and experience Permanent contract (40h/week) Remote work from anywhere in Spain Great work-life balance We've got your back when it comes to leveling up your skills, with time and money to help you do it Take time off when you need it, with 23 days of annual leave Free online English, Spanish, French, Italian, Portuguese or German classes to brush up on your skills ️We've got your health covered with private health insurance Monthly financial aid for gym, physiotherapy and therapy Tax-free benefits: restaurant, kindergarten and transportation credit card Your pet (dogs and cats) will be covered with Barkibu pet insurance Bonus Referral Program Start date: as soon as possible *We commit to diversity, equity and inclusion.
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Customer Care Advocate
hace 7 días
Spain Barcelona (Calle Álava) Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
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Customer Success Agent
hace 3 días
Carrer de Sancho de Ávila, Barcelona, Barcelona, Spain Click&Boat A tiempo completoAbout our crewClick&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day...
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Customer Success Agent
hace 3 días
Carrer de Sancho de Ávila, Barcelona, Barcelona, Spain Click&Boat A tiempo completoAbout our crewClick&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day...
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Corporate Travel Agent
hace 1 semana
Spain NTT DATA Business Solutions A tiempo completoCorporate Travel Agent (English & German) Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. Location: Barcelona/hybrid Employment Type: (Full-time / Permanent) Are you ready to grow your career in a dynamic, international environment? Join NTT DATA Business...
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Customer Agent
hace 2 semanas
Cercedilla, Spain SkillMatch Solutions A tiempo completoRole Overview:Engage with high-profile clients of a leading European digital bank, providing expert financial advice and introducing cutting-edge banking products with attractive returns.Key Responsibilities:Deliver exceptional customer support via calls, emails, WhatsApp, and chat platforms for banking clients in the German market.Handle inquiries related...
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Customer Service Representative With Dutch
hace 8 horas
Spain Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Para ser...
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Customer Service Representative With Dutch
hace 6 días
Spain Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Para ser...
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Customer Success Manager
hace 1 semana
Spain INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
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Inside Sales
hace 2 días
Spain Impress A tiempo completoWe are Dr Smile by Impress and we believe everyone deserves a smile they'll love ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar.Our business model, a true combination of medical expertise and digitalisation has been recognised in the top fastest-growing HealthTech companies by...
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Customer Care Expert
hace 2 días
Carrer de Ramon Turró, , Barcelona (Barcelona), Spain Papernest A tiempo completoDesde hace casi 10 años, papernest ha ayudado con éxito a más de 1.5 millones de usuarios a aligerar una de las tareas más tediosas de la vida: la gestión de contratos. Nuestra solución innovadora permite a los clientes mover, gestionar y cambiar sus contratos sin esfuerzo, todo en una plataforma unificada y, lo mejor de todo, de forma gratuita....
