Senior Business Analyst

Hace 1 día

Barcelona, Catalonia, España Extia Group Jornada completa

We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist

Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At Extia, our motto is "First who, then what". We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work® France 2024-25 and Great Place To Work® Europe for the 7th consecutive year, we strongly believe that workplace well-being drives performance.

Key Job Details

  • Location: Barcelona, Spain
  • Work Model: Hybrid (1-2 days in office)
  • Client Industry: Financial Services & Insurance
  • Languages: Fluent English required (French is a major plus)

Your Mission

You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing day-to-day campaign and journey operations (RUN) while supporting business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B global activities.

What you will do daily

  • Operations & Execution: Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
  • Incident Management & Troubleshooting: Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
  • Business Analysis: Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
  • Data Quality & Governance: Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out), and operational KPIs.
  • Business Enablement: Create user guides, process documentation, and lead training sessions for regional business teams.

What we are looking for

  • Experience: 5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
  • Technical Mastery: Strong, hands‐on experience with Salesforce Marketing Cloud (SFMC) and SQL fundamentals for data query/segmentation.
  • International Background: Experience working in global, multi‐brand, or multi‐country environments.
  • Key Skills: Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language.

Why join Extia?

At Extia, we firmly believe in our core principle: "First who, then what." First the person, then the project.

  • Real Flexibility – A work model adapted to your project and work-life balance
  • Personalized Training Plan – We design your professional growth roadmap with you
  • Triple Support System – A Coach, a Manager, and an HR Specialist always by your side
  • Competitive Benefits Package – Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card
  • International Environment – Over 3,000 colleagues across Europe and Canada
  • Great Place to Work – A workplace culture built on proximity, transparency, and genuine support
  • Active Community & Events – Team buildings, charity initiatives, tech meetups, and internal celebrations... We love connecting beyond work

Interested or know someone who would be a great fit?

aramirez@extia.es