Customer success specialist
hace 8 horas
Join Time Tac in shaping the future of smart Saa S time-tracking by delivering exceptional support, seamless onboarding and meaningful customer success.#128205; Barcelona/Spain#128338; Full-timeAbout Time TacTime Tac is a continually growing and innovative software company with headquarters in Austria with a focus on developing and providing web-based and mobile time tracking solutions. We maintain a modern, open corporate culture with a strong vision and a great working atmosphere in which creative thinking is encouraged. The products of Time Tac are among some of the leading cloud applications in the categories of time tracking and absence planning solutions.Your Future RoleProvide customer support via ticketing system and phone, ensuring timely and effective issue resolution.Guide the onboarding process for selected new customers, ensuring a smooth and successful implementation.Understand customer needs and identify potential opportunities for upsells or value-added services.Document processes and build a comprehensive knowledge base for customer self-service.Collaborate closely with internal teams to ensure customer feedback is captured and addressed.This role reports to the Director Business Development & Sales based in Barcelona.Your SkillsIdeally, you have 1+ year of experience in Customer Success or a similar client-facing role. Experience in the tech or Saa S sector is a plus.Positive attitude with a strong commitment to customer satisfaction.Strong, proactive communication skills.Self-driven and able to work independently, especially as the first Customer Success hire in Spain within our five-person sales team.Fast learner with the ability to understand technical products and translate them into customer value.Results-oriented, organized and well-versed in problem-solving.Motivated to work in a technology-driven environment and grow within a scaling team.Native-level Spanish is required to interact with our customers, along with fluent written and spoken English, as English is our working language.This may inspire you: Our benefitsA new, modern office in central Barcelona , including an on-site canteen.A strong start at Time Tac with a thorough onboarding plan, plus your own personal buddy to support you from day one.A diverse, multinational team and a winning culture built on integrity and strong collaboration.Learning & development opportunities: As one of the market leaders in time tracking solutions across the DACH region, we offer excellent opportunities for growth and career progression.Daily meal allowance: €4 Edenred food vouchers for every day in office.Hybrid work: After the first onboarding month, you may work remotely up to one day per week.Top-tier equipment: Choose the latest hardware that fits your needs - within a defined budget.Mental health support: Access to online counseling and wellbeing initiatives.Regular team events and celebrations to mark milestones and shared achievements.
-
Customer Success Specialist
hace 1 semana
Barcelona, España Qoria A tiempo completo*Want to deliver tech with purpose, with people who care? Join us in our mission to create solutions that help keep children safe online. Who we are? *Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the 'Linewize'...
-
Customer Success Specialist
hace 2 días
Barcelona, Barcelona, España Qoria A tiempo completo*Want to deliver tech with purpose, with people who care?Join us in our mission to create solutions that help keep children safe online.Who we are?*Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the 'Linewize'...
-
Customer Success Specialist: Onboarding
hace 2 semanas
Barcelona, España jameda GmbH A tiempo completoUna plataforma de salud digital busca un Customer Success Specialist para liderar el onboarding de clientes y asegurar la adopción de Noa Notes. Con una pasión por la tecnología, el candidato ideal deberá tener experiencia en gestión de clientes, ser bilingüe en español e inglés y poseer habilidades de comunicación y organización. El puesto ofrece...
-
Cloud Customer Success Specialist
hace 1 semana
Barcelona, España TD SYNNEX A tiempo completoWe’re TD SYNNEX , a leading IT distributor and solutions aggregator for the IT ecosystem. We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments,...
-
Customer Success Specialist
hace 1 semana
Barcelona, Barcelona, España Dost A tiempo completoCustomer Success Specialist - Fintech Startup Location:Barcelona (hybrid) Type:Full-time Salary:Competitive packageAbout UsAt Dost, we're not just another startup. We're a fintech revolutionizing how companies manage their financial processes with AI. Our platform automates invoices, delivery notes, and purchase orders, eliminating human errors and...
-
Customer Success Specialist
hace 1 semana
Barcelona, España Blu Selection A tiempo completoThis client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, + financial services. This position is the is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities. Your responsibilities and Impact working as a Customer...
-
JR Support
hace 59 minutos
Barcelona, España Loyal Guru A tiempo completoLoyal Guru is the only Customer Data Platform Built For Retailers To Activate Loyalty. Top-notch technology and retail expertise under one cloud-based platform to help you achieve next-level omnichannel marketing.We transform customer data into actionable loyalty programs and personalized coupons , providing retailers with an unparalleled competitive...
-
Customer Success Project Manager
hace 1 semana
Barcelona, España Hexagon Geosystems A tiempo completoHexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We put data to work to boost efficiency, productivity, and sustainability across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining a global team of over 22,000 innovators in 50 countries,...
-
Customer Success Project Manager
hace 1 semana
Barcelona, España Hexagon Geosystems A tiempo completoHexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We put data to work to boost efficiency, productivity, and sustainability across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining a global team of over 22,000 innovators in 50 countries,...
-
Remote Customer Success Manager
hace 1 semana
Barcelona, España Hexagon Geosystems A tiempo completoHexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We put data to work to boost efficiency, productivity, and sustainability across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining a global team of over 22,000 innovators in 50 countries,...
