Remote Customer Success Manager
hace 2 semanas
Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We put data to work to boost efficiency, productivity, and sustainability across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining a global team of over 22,000 innovators in 50 countries, shaping how the world captures and interacts with reality.Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.Our Reality Capture division is entering an exciting phase as we scale the organization for HxDR Reality Cloud Studio and the broader Reality Capture software portfolio from Hexagon Geosystems. This is an unique opportunity to be among the first members of Hexagon's inaugural Customer Success team, working at the intersection of hardware and cloud solutions to shape how our customers experience digital reality.Shape how Customer Success is done at Hexagon by co-designing and refining key processes - from onboarding playbooks and health scoring models to renewal strategies and VoC programs.Collaborate across functions - working hand-in-hand with Sales, Marketing, Product, R&D, and Support to deliver a seamless, value-driven experience at every customer touchpoint.Turn data into action by tracking customer health, adoption trends, and business outcomes, driving proactive engagement and meaningful conversations with stakeholders at all levels.Champion customer value by helping clients achieve measurable ROI from HxDR Reality Cloud Studio and our connected hardware-software ecosystem.4-7 years of experience in Customer Success, Account Management, or Technical Post-Sales for complex B2B technology (SaaS, PaaS, or hardware+software environments).~ Experience in Reality Capture, laser scanning, ConTech, AEC, or geospatial industries – or strong interest in applying Customer Success best practices to these fields.~ Proven record of building/scaling Customer Success programs , including onboarding frameworks, adoption models, or feedback loops.~ Fluent in German and English , both written and spoken.~ Analytical and data-driven , with the ability to interpret usage, NPS, and health metrics into meaningful insights and actions.~ Background as a Technical Solutions Executive, Solution Engineer, or Implementation Specialist , combining technical fluency with customer-facing experience.Familiarity with Salesforce, Gainsight , or similar Customer Success and project management tools.Exposure to or curiosity about AI-driven Customer Success automation - leveraging technology to scale engagement, insights, and reporting.Be part of the founding team shaping and scaling a brand-new Customer Success organization within one of Hexagon's most innovative divisions.Drive the strategy, not just execute it – your ideas, frameworks, and best practices will lay the foundation for Customer Success at Hexagon.Work at the forefront of digital reality, helping customers connect the physical and virtual worlds through cutting-edge technology.You'll join a small, ambitious, and globally connected Customer Success team shaping how thousands of customers experience digital reality xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
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European Customer Success Manager
hace 3 días
Barcelona, España PVcase A tiempo completoA leading renewable energy company is looking for a Customer Success Manager to nurture customer relationships from onboarding to renewal, focusing on driving engagement and ensuring customer satisfaction. The ideal candidate will have a minimum of two years of experience in Customer Success, strong communication skills, and fluency in English plus one...
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Remote Customer Success Manager
hace 3 días
Barcelona, España Canonical A tiempo completoEnterprise Customer Success Manager (French speaker) Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical Enterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical The role of an Enterprise...
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Remote IC Customer Success Manager: Growth
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Barcelona, España THE STUDIO A tiempo completoA global manufacturing platform is seeking a Customer Success Manager to manage the post-sale relationship and ensure customer success on their product development and manufacturing platform. The ideal candidate should have over 3 years of experience in a similar role, be data-driven and possess excellent English communication skills. This remote role...
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Remote Spanish/Portuguese Customer Success Manager
hace 2 semanas
barcelona, España LearnWorlds A tiempo completoA prominent e-learning platform is seeking a technically savvy Customer Success Manager based in Barcelona, Spain. This role involves onboarding and training clients, managing ongoing relationships, and resolving customer requests. Ideal candidates will have at least 2 years of experience in customer-facing roles, excellent communication skills in both...
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Enterprise Customer Success Manager
hace 4 días
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
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Manager Customer Success
hace 2 semanas
Barcelona, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at NutanixJob SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Customer Success Manager
hace 19 horas
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Manager Customer Success
hace 2 semanas
barcelona, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at Nutanix Job Summary Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Customer Success Manager
hace 2 semanas
Barcelona, España Kahoot A tiempo completoAre you a passionate advocate for education and technology? Are you ready to take on a exciting role as a Customer Success Manager focused working to create impact for our customers in the education sector? Do you have fluent language skills in Spanish or French? Then join Kahoot in shaping the future of learning This position can be located in Barcelona,...
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Customer Success Manager
hace 3 días
Barcelona, España Tool4staffing A tiempo completoCUSTOMER SUCCESS MANAGER - H/F- BARCELONE Join to apply for the CUSTOMER SUCCESS MANAGER - H/F- BARCELONE role at Tool4staffing Au sein du pôle Customer Success, sous la responsabilité du CPO, vous intégrerez une équipe pluridisciplinaire composée de développeurs, chefs de produit, chefs de projet, customer success et commerciaux. Amélioration des...
