Service Manager
hace 5 horas
We are seeking aService Managerto lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery.Key ResponsibilitiesOwn end-to-end service operations, ensuring service stability, quality, and SLA compliance.Lead and manage ateam of ~8 resources , including workload planning, performance management, and team development.Act as the primary point of contact forservice escalations , ensuring timely resolution and clear communication.Partner closely withProduct Ownersto align service delivery with product and business priorities.Engage with business stakeholders, includingoccasional VP-level interactions , translating business needs into actionable outcomes.Interface withusers , understanding requirements and prioritizing service requests.Provide functional leadership and guidance forSAP ECC , with a strong focus onOrder to Cash (OTC) .Bridge functional and technical teams to ensure effective issue resolution and solution delivery.Drive continuous improvement initiatives across service processes and governance.ApplyProject Management best practicesto service enhancements and related initiatives.QualificationsProven experience as aService Manager , Delivery Manager, or similar role.Strong functional experience withSAP ECC , preferably inOTC (Order to Cash) .Solid understanding of end-to-end business processes.Demonstrated ability to manage escalations and complex stakeholders.Project Management experience preferred .Technical background is aplus .Key CompetenciesLeadership and people managementStrong business and service orientationStakeholder management and communicationPrioritization and decision-makingProblem-solving and analytical thinking
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AI, VR
hace 6 días
Barcelona, España Service Club A tiempo completoAI, VR & Digital Transformation Project ManagerAI, VR & Digital Transformation Project ManagerGet AI-powered advice on this job and more exclusive features.At Service Club, we’re on a mission to revolutionize how drivers are sourced, trained, and empowered across Europe. We leverage cutting-edge technology to automate recruitment, deliver impactful...
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Service Manager
hace 60 minutos
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery.Key ResponsibilitiesOwn end-to-end...
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Service Manager
hace 7 días
Barcelona, España Set Europa A tiempo completoNuestra empresa cliente es el primer grupo editorial y de comunicación español de capital familiar que lidera una amplia oferta al servicio de la cultura, la formación, la información y el entretenimiento audiovisual. Hoy en día, el grupo se ha convertido en una multinacional que combina una sólida tradición empresarial con una gran capacidad de...
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Service Manager
hace 4 horas
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery.¿No sabe con seguridad qué...
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Service Manager
hace 5 horas
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery.¿No sabe con seguridad qué...
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Service Manager
hace 4 horas
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery. Si cree que es el candidato ideal...
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Service Manager
hace 46 minutos
Barcelona, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery. ¿No sabe con seguridad qué...
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Service Quality Manager
hace 1 semana
barcelona, España Nuclio Talent A tiempo completoDesde Nuclio Talent buscamos un/a Service Quality Manager para liderar la mejora continua de la calidad del servicio y garantizar una experiencia excelente. El rol combina una fuerte orientación al cliente, capacidad analítica y visión estratégica, contribuyendo directamente a la eficiencia operativa y a la satisfacción del cliente a medio y largo...
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Service Quality Manager
hace 1 semana
Barcelona, España Nuclio Talent A tiempo completoDesde Nuclio Talent buscamos un/a Service Quality Manager para liderar la mejora continua de la calidad del servicio y garantizar una experiencia excelente. El rol combina una fuerte orientación al cliente, capacidad analítica y visión estratégica, contribuyendo directamente a la eficiencia operativa y a la satisfacción del cliente a medio y largo...
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AI, VR
hace 6 días
Barcelona, España Service Club A tiempo completoAI, VR & Digital Transformation Project Manager AI, VR & Digital Transformation Project Manager Get AI-powered advice on this job and more exclusive features. At Service Club, we’re on a mission to revolutionize how drivers are sourced, trained, and empowered across Europe. We leverage cutting-edge technology to automate recruitment, deliver impactful...
