Back Office Agent
hace 5 días
Back Office AgentLorena Canals · Barcelona (Hybrid)At Lorena Canals, an international leading brand in home & kids decoration and a pioneer in washable rugs, we are looking for a Back Office Agent to strengthen our team, supporting both B2B clients and B2C customers.The purpose of this role is to ensure operational excellence across order management, customer data accuracy, and day-to-day coordination between customers and internal teams. You will act as a key link between Sales, Logistics, Finance, and E-commerce, ensuring smooth execution across all channels.Main responsibilitiesB2B Order & Client ManagementManage B2B orders from entry to delivery, ensuring accuracy and compliance with agreed commercial conditions.Maintain and update B2B customer records, including pricing, addresses, contacts, and terms.Act as the main point of contact for B2B clients regarding order status, documentation, and operational queries.Coordinate with Logistics, Finance, and Sales teams to resolve order, delivery, or invoicing issues.Generate, update, and maintain product masters for B2B clients, including product attributes, descriptions, pricing, measurements, and logistical information, ensuring consistency across internal systems and commercial materials.B2C Customer SupportManage customer inquiries related to orders, deliveries, returns, products, and general questions.Provide clear, empathetic, and efficient responses through email and other customer service channels.Follow up on incidents to ensure timely resolution and customer satisfaction.Identify recurring issues and share insights with the team to help improve processes and service quality.Back Office & Operations SupportEnsure data accuracy across internal systems such as ERP, CRM, Shopify, or similar platforms.Support internal teams with administrative and operational tasks related to customers and orders.Contribute to process optimization and documentation to improve efficiency and scalability.Profile We Are Looking ForStrong organizational skills, attention to detail, and a high standard of operational execution.Ability to work cross-functionally with Product, Sales, Logistics, Finance, and E-commerce teams.Proactive, solution-oriented mindset with a customer-focused approach.Previous experience in a Back Office, Customer Service, or Operations role, ideally in an omnichannel or international environment.Experience working with ERP systems, e-commerce platforms, Hubspot and Google Workspace.Strong written communication skills.Business-level English proficiency, both written and spoken. Additional languages are a plus.
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Back Office Agent
hace 5 días
Sant Just Desvern, España WhatJobs A tiempo completoBack Office Agent Lorena Canals · Barcelona (Hybrid) At Lorena Canals, an international leading brand in home & kids decoration and a pioneer in washable rugs, we are looking for a Back Office Agent to strengthen our team, supporting both B2B clients and B2C customers. The purpose of this role is to ensure operational excellence across order management,...
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Back Office Agent
hace 5 días
Sant Just Desvern, España jobtraffic A tiempo completoBack Office Agent Lorena Canals · Barcelona (Hybrid)At Lorena Canals, an international leading brand in home & kids decoration and a pioneer in washable rugs, we are looking for a Back Office Agent to strengthen our team, supporting both B2B clients and B2C customers.The purpose of this role is to ensure operational excellence across order management,...
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Agente de Atención Al Cliente
hace 3 días
Sant Just Desvern, España MSX INTERNATIONAL A tiempo completo**Agente de Atención al Cliente** **Contrato: Indefinido a jornada completa** **40 horas a la semana, lunes-viernes** **Barcelona** En**MSX IBERIA**estamos buscando un/a Agente de Atención al Cliente para que se una a nuestro gran equipo en Barcelona **¿Crees que puedas encajar?** **¡Entonces sigue leyendo!** **Las funciones que realizarás en tu...
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Back Office Comercial
hace 1 día
Sant Just Desvern, España Pro a Pro A tiempo completo**La empresa**: Pro a Pro es una sólida compañía de distribución de alimentación congelada que pertenece a la multinacional Metro. Su principal mercado es el sector hotelero, que abarca desde grandes cadenas a hoteles independientes. Adicionalmente también sirve a restaurantes y otros clientes como caterings, escuelas, hospitales y otros. Ofrece...
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Area Manager – Contract Development
hace 5 días
Sant Just Desvern, España jobtraffic A tiempo completoArea Manager – Contract DevelopmentSomos una empresa que nació hace 25 años con el propósito de revolucionar la decoración infantil, el hogar y los juguetes, ofreciendo productos funcionales y adaptados a cualquier espacio. Al mismo tiempo, trabajamos para preservar el medio ambiente mediante nuestra política de sostenibilidad y apoyar a colectivos...
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Area Manager – Contract Development
hace 5 días
Sant Just Desvern, España WhatJobs A tiempo completoArea Manager – Contract Development Somos una empresa que nació hace 25 años con el propósito de revolucionar la decoración infantil, el hogar y los juguetes, ofreciendo productos funcionales y adaptados a cualquier espacio. Al mismo tiempo, trabajamos para preservar el medio ambiente mediante nuestra política de sostenibilidad y apoyar a colectivos...
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Back Office Support
hace 1 semana
Sant Cugat, Barcelona, España SGS A tiempo completoCompany Description SGS Brightsight is the world's largest independent security evaluation lab, with accredited facilities across the globe. Our teams in Delft (The Netherlands), Barcelona and Madrid (Spain), Graz (Austria), Meyreuil (France), Beijing and Shanghai (China), Singapore, and the USA are dedicated to helping companies ensure their products...
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Back Office Support
hace 2 días
Sant Cugat, Barcelona, España SGS A tiempo completoCompany Description SGS Brightsight is the world's largest independent security evaluation lab, with accredited facilities across the globe. Our teams in Delft (The Netherlands), Barcelona and Madrid (Spain), Graz (Austria), Meyreuil (France), Beijing and Shanghai (China), Singapore, and the USA are dedicated to helping companies ensure their products comply...
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Back Office
hace 1 día
Sant Quirze del Vallès, España Safeguard Global Staff Leasing Spain A tiempo completoJoin to apply for the Back Office - Grandes Cuentas role at Safeguard Global Staff Leasing Spain .Iniciamos la búsqueda de un/a Back Office de Grandes Cuentas para uno de nuestros clientes, una empresa del sector electrónica de consumo, ubicada en la zona de Sant Quirze del Vallès.Posición 100% presencial.Buscamos incorporar una persona organizada,...
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Middle Office Analyst
hace 1 semana
Sant Just Desvern, España Bunge A tiempo completo**Location**: Barcelona **City**: Sant Just Desvern **State**: Barcelona (ES-B) **Country**: Spain (ES) **Requisition Number**: 37625 **BUNGE** has an exciting opportunity available for a **Middle Office Analyst**. In this role, you will be _provide on the daily basis support to the Commercial team on the operational side including financial and...
