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Head of Operations
hace 2 semanas
Created by Petros and Ilias in 2017, Wikifarmer is a global platform with the mission of empowering farmers by educating them and offering them access to the open market to sell their products at fair prices.
In a nutshell
We are seeking a dynamic leader to oversee and integrate our Operations, Logistics, and Quality Assurance & Food Safety functions, building a scalable and efficient infrastructure to support ambitious growth to €130M+ GMV by 2026. In this role, you will spearhead the implementation of AI-driven automations, standardise workflows, and establish clear performance metrics to drive excellence. You will be tasked with delivering a minimum 15% cost reduction in the first year, while fostering strong cross-functional collaboration to ensure the highest standards of quality, efficiency, and operational performance.
Day-to-day responsibilities:
- Architect and scale operational capabilities to fuel rapid growth while maintaining industry-leading quality and efficiency.
- Champion integration of Operations, Logistics, and Quality Assurance & Food Safety, unlocking cross-functional synergies.
- Provide day-to-day leadership, mentorship, and management to high-performing teams; drive talent development and foster a collaborative, results-oriented culture.
- Launch AI-powered automations and streamlined processes to support expansion.
- Define and enforce actionable KPIs and real-time performance dashboards to drive accountability.
- Cultivate seamless collaboration with Commercial, Finance, and Customer Excellence teams to deliver unified business results.
Experience and Requirements needed to be successful in this role:
- Bilingual fluency in English and Spanish — verbal and written.
- Proven expertise in supply chain and logistics management working with physical goods, ideally in a high‑growth or international environment.
- Demonstrated success in implementing digital solutions and automation to enhance operational efficiency.
- Strong people leadership experience — hiring, coaching, performance management, and building high‑impact teams.
- Strategic thinker with a hands‑on approach and the ability to thrive in fast‑paced, scaling environments.
- Ideally you are based in or able to relocate to Seville.
- Experience in online marketplace or platform-based business models is a huge plus.
- Working knowledge of legal frameworks relevant to operations, logistics, or quality assurance.
- Six Sigma, PMP, APICS, or other relevant operational excellence certifications.
- Degree in a relevant field (e.g., Supply Chain Management, Operations, Business Administration, Engineering).
What we can offer:
- Fixed salary of €65k - €85k based on experience + discretionary bonus
- Equity in the business
- Private medical insurance for you and your family
- 24 days annual holiday + flexible public and national holidays
- Unlimited access to Coursera for L&D
Wikifarmer is dedicated to building a diverse and inclusive workforce. We are actively working to create a workplace where everyone feels they belong and can thrive. We encourage applications from all qualified individuals, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
