Team Leader KYB

About seQura

seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.

We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.

Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.

About the role

As a Team Leader KYB you will lead the team that conducts KYB in the onboarding of new merchants and provide support to the business to comply with applicable regulations and company policies.

What challenges you'll be solving 

• Lead and support the team of KYB agents in their work conducting KYC/KYB onboarding of merchants, reviewing client documentation/information.

• Ensure that the processes comply with regulations and attainment of client-specific processing requirements.

• Act as an expert when the team analyzes the onboarding of merchants.

• Prepare external reports/regulatory filings and collaborate with the compliance team in the operations.

• Lead development of improvements to onboarding processes, merchant risk assessment, and review/investigation routines to improve detection.

• Perform other responsibilities associated with this position as may be appropriate.

What we offer

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.

• 23 vacation days + 2 days of free disposal per year.

• Professional development workshops or seminars.

• Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.

• Health insurance discounts with Sanitas and Adeslas.

• Urban mobility by using your own bike with Kleta.

• Free access to healthy, organic, and sustainable fruits and snacks.

Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.

What you'll need 

• From 2 to 4 years of experience in a similar position, and background in KYC/KYB & onboarding of merchants and experience in a team leader position.

• It would be a plus if you have a certification in ACAMS or ICA, demonstrating your expertise in the field.

• Banking or Fintech experience is a must.

• Specific training in Financial Crime: AML, Sanctions, AB&C and/or Fraud will be a great plus.

• Excellent communication skills, both verbal and written, in Spanish and English.

• Organized, disciplined, structured and, you can manage your workload and communicate properly.

• Strong analytical ability and attention to detail, and strong research skills.

• A strong drive and enjoy working in a high paced operational environment.

• Proactive, hands-on, and self-driven.

• Detailed oriented and enjoy a structured way of working.

We kindly ask that you submit your CV in English, as it is the official language of our community.

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.

Do you want to be part of the change? Join us